1.800.663.7080

Refund/Cancellation Policies

Refund Policies

  • Circumstances may arise where we cannot fulfill your heli ski package and you will need to be reimbursed. The basis for cancelling a heli ski day could be: Inclement weather, mechanical helicopter reasons or avalanche conditions. If cancellation occurs, you will be provided with a partial or full refund, based on the following conditions:

    • If Selkirk Tangiers decides to cancel the day before your trip, a 100% refund will be provided if the guest cannot be rebooked on another date during the season
    • If the decision is made to cancel by the time you arrive for check-in at 7:30, a 100% refund will be provided if rebooking is not an option. You can enjoy a complimentary breakfast and a bagged lunch.
    • If the decision is made to cancel after breakfast and safety training, a $100 administration fee will be charged, with the remaining balance refunded. The administration fee can be used as a credit towards your next Selkirk Tangiers reservation. The credit is non-transferrable and is valid for two years. A bagged lunch and a lift ticket to Revelstoke Mountain Resort will be provided.
    • If we start skiing but the guaranteed number of runs cannot be reached, STHS will refund you $148 plus tax for each run not achieved (double the extra run rate)
  • One Cancelled day of 2 Day No Frills

    Circumstances may arise where we cannot fulfill your heli ski package and you will need to be reimbursed. The basis for cancelling a heli ski day could be: Inclement weather, mechanical helicopter reasons or avalanche conditions. If one of your ski days is cancelled we will try our best to reschedule you on another day. If you cannot be rescheduled, your package will be changed to a one day Powder Adventure program and the price difference will be refunded. In this scenario, your new Powder Adventure package will include five runs and the following guidelines will apply:

    • All guests will complete their safety training on the first day even if it is a cancelled ski day
    • If guests ski more than 5 runs, extra runs are charged at a rate of $74+tax/run
    • Any runs not achieved in the 5 run package will be refunded at the $148+tax (double the extra run rate)

    Both days of 2 Day No Frills cancelled

    In the rare circumstance we need to cancel both days, a $100 administration fee will be charged with the remaining balance refunded. The administration fee can be used as a credit towards your next Selkirk Tangiers reservation. The credit is non-transferrable and is valid for two years. A delicious buffet breakfast, a bagged lunch and a lift ticket to Revelstoke Mountain Resort will be provided each day.

  • Every heli ski package with Selkirk Tangiers includes a certain amount of guaranteed vertical metres. If the guaranteed vertical target is not reached during your visit due to inclement weather, mechanical helicopter reasons or avalanche conditions, you will be refunded at a rate of $116.00 plus tax per 1,000 vertical metres for Classic packages. We do not refund guests who do not reach the guaranteed vertical amount due to poor skiing ability or fitness, illness or injury. If you choose not to ski on any given day during your package, you will still be charged for the minimum metres skied by your group.

    Guarantee by Package

    Package Vertical Metres Included Vertical Metres Guaranteed*
    Classic 3 Day 12,000 9,000
    Classic 3 Day Unlimited Unlimited 9,000
    Classic 5 Day 23,500 20,000
    Classic 5 Day Unlimited Unlimited 20,000
    Classic 6 Day 27,500 23,500
    Classic 7 Day 32,000 27,500

    *When calculating the amount of vertical you would be refunded for if you were unable to ski the vertical included with your package for the reasons listed above, use the "guaranteed vertical" amount. For example:

    • You were booked on a 3 Day Classic Package that includes 12,000 vertical metres and a guaranteed vertical of 9,000 vertical metres.
    • Due to inclement weather, mechanical helicopter reasons, or avalanche hazard, you were only able to ski 8,000 vertical metres over the length of your package.
    • Therefore the difference between the guaranteed 9,000 vertical metres on your package and what you skied was 1,000 vertical metres. You would be refunded for $116.00 plus tax.

    Conditional Credit Policy

    In rare cases, circumstances can arise that impact the total amount of vertical that can be skied during a heli ski trip with Selkirk Tangiers. In these situations, STHS will provide a conditional credit to guests. The additional credit must be left on account and is applicable for future heli skiing trips. It is provided if, for reasons of mechanical breakdown, inclement weather or avalanche conditions, you have skied less than:

    Package Vertical Metres Credit Refund
    Classic 3 Day 7,200 $450
    Classic 3 Day Unlimited 7,200 $450
    Classic 5 Day 14,000 $750
    Classic 5 Day Unlimited 14,000 $750
    Classic 6 Day 16,500 $900
    Classic 7 Day 19,000 $1050

    This credit is in addition to the refund. This is on account with Selkirk Tangiers and can be used towards deposits, heli ski packages, extra vertical, or in the retail shop (when heli skiing with STHS), within the next two years. After two years the credit will expire and is non-refundable. The credit is also non-transferrable and applies to the person who made the original booking only.

  • Every heli ski package with Selkirk Tangiers includes a certain amount of guaranteed vertical metres. If the guaranteed vertical target is not reached during your visit due to inclement weather, mechanical helicopter reasons or avalanche conditions, you will be refunded at a rate of $170 plus tax per 1,000 vertical metres for Small Group packages. We do not refund guests who do not reach the guaranteed vertical amount due to poor skiing ability or fitness, illness or injury. If you choose not to ski on any given day during your package, you will still be charged for the minimum metres skied by your group.

    Guarantee by Package

    Package Vertical Metres Included Vertical Metres Guaranteed*
    Small Group 3 Day 15,000 12,750
    Small Group 4 Day 20,000 17,000
    Small Group 5 Day Unlimited Unlimited 21,250
    Small Group 7 Day 35,000 29,750

    *When calculating the amount of vertical you would be refunded for if you were unable to ski the vertical included with your package for the reasons listed above, use the "guaranteed vertical" amount. For example:

    • You were booked on a 3 Day Small Groups Package that includes 15,000 vertical metres and a guaranteed vertical of 12,750 vertical metres.
    • Due to inclement weather, mechanical helicopter reasons, or avalanche hazard, you were only able to ski 11,750 vertical metres over the length of your package.
    • Therefore the difference between the guaranteed 12,750 vertical metres on your package and what you skied was 1,000 vertical metres. You would be refunded for $170 plus tax.

    Conditional Credit Policy

    In rare cases, circumstances can arise that impact the total amount of vertical that can be skied during a heli ski trip with Selkirk Tangiers. In these situations, STHS will provide a conditional credit to guests. The additional credit must be left on account and is applicable for future heli skiing trips. It is provided if, for reasons of mechanical breakdown, inclement weather or avalanche conditions, you have skied less than:

    Package Vertical Metres Credit Refund
    Small Group 3 Day 9,000 $450
    Small Group 4 Day 12,000 $600
    Small Group 5 Day Unlimited 15,000 $750
    Small Group 7 Day 21,000 $1050

    This credit is in addition to the refund. This is on account with Selkirk Tangiers and can be used towards deposits, heli ski packages, extra vertical, or in the retail shop (when heli skiing with STHS), within the next two years. After two years the credit will expire and is non-refundable. The credit is also non-transferrable and applies to the person who made the original booking only.

  • Every heli ski package with Selkirk Tangiers includes a certain amount of guaranteed vertical metres. If the guaranteed vertical target is not reached during your visit due to inclement weather, mechanical helicopter reasons or avalanche conditions, you will be refunded of $170 plus tax per 1,000 vertical metres for Private packages. We do not refund guests who do not reach the guaranteed vertical amount due to poor skiing ability or fitness, illness or injury. If you choose not to ski on any given day during your package, you will still be charged for the minimum metres skied by your group.

    Guarantee by Package

    Package Vertical Metres Included Vertical Metres Guaranteed*
    Dream Star 3 Day 15,000 12,750
    Dream Star 4 Day 20,000 17,000
    Dream Star 5 Day 25,000 21,250
    Dream Star 6 Day 30,000 25,500
    Dream Star 7 Day 35,000 29,750

    *When calculating the amount of vertical you would be refunded for if you were unable to ski the vertical included with your package for the reasons listed above, use the "guaranteed vertical" amount. For example:

    • You were booked on a 3 Day Dream Star Package that includes 15,000 vertical metres and a guaranteed vertical of 12,750 vertical metres.
    • Due to inclement weather, mechanical helicopter reasons, or avalanche hazard, you were only able to ski 11,750 vertical metres over the length of your package.
    • Therefore the difference between the guaranteed 12,750 vertical metres on your package and what you skied was 1,000 vertical metres. You would be refunded for $170 plus tax.

    Conditional Credit Policy

    In rare cases, circumstances can arise that impact the total amount of vertical that can be skied during a heli ski trip with Selkirk Tangiers. In these situations, STHS will provide a conditional credit to guests. The additional credit must be left on account and is applicable for future heli skiing trips. It is provided if, for reasons of mechanical breakdown, inclement weather or avalanche conditions, you have skied less than:

    Package Vertical Metres Credit Refund
    Dream Star 3 Day 9,000 $450
    Dream Star 4 Day 12,000 $600
    Dream Star 5 Day 15,000 $750
    Dream Star 6 Day 18,000 $900
    Dream Star 7 Day 21,000 $1050

    This credit is in addition to the refund. This is on account with Selkirk Tangiers and can be used towards deposits, heli ski packages, extra vertical, or in the retail shop (when heli skiing with STHS), within the next two years. After two years the credit will expire and is non-refundable. The credit is also non-transferrable and applies to the person who made the original booking only.


Cancellation Policy

Unless you can find a replacement, your deposit and final payments are non-refundable. Due to the costs involved with heli skiing and heli boarding packages, we strongly encourage you to purchase trip cancellation insurance.


Trip Insurance

Trip cancellation insurance can be purchased through your preferred insurance provider, or through Selkirk Tangiers at the time of booking. The rates vary based on the length of your trip, age, and type of package you have chosen. For more information, please contact us toll free at 1.800.663.7080 or by email at .(JavaScript must be enabled to view this email address).


All rates are based on the current season and subject to applicable taxes.